Maybe a thunderstorm rolled through Mecklenburg County this afternoon and now there's standing water in your hallway. Maybe the supply line behind the dishwasher let go while you were at work. Maybe your crawlspace smells like a pond after the last system dropped three inches of rain over Sugar Creek. Whatever brought you here, the clock is already running, and we can be on the way before the drywall starts to wick. Call us at 877-371-7873 and we'll get a technician moving toward you.

Verified Reviews

Trusted by homeowners across Charlotte.

4.9/5 stars on Google from 168 reviews.

“My family and I had a great experience working with Pure Air! The entire team was awesome but we worked mainly with Patrick and instantly felt like he was part of our team going through this unfortunate situation with water damage and mold! He was very responsive, super helpful, so kind and such a blessing to our family through this whole process! Also thank you Erminio for all your hard work and amazing attitude! So thankful we found you guys and know who we would call again if we ever needed to! Thank you”

RG

Rhema Gouveia

Google review

Verified

“Had Pure Air come in to help us with water damage and mold.they were a pleasure to deal with.Chris was exceptional.estimate was exact and they showed up when they said they would.they left the house like it was before.”

BK

Barry Kaye

Google review

Verified

“Great customer service and team. Sealing the crawl space and putting a dehumidifier down there made all the difference. Before that, my old house indoor humidity was almost the same as the outdoors. Now even on the wettest of days, its only 50% max indoors. 🙌”

KK

Kendall King

Google review

Verified

“I cannot say enough good things about the whole team at Pure Air! They acted fast, have been super responsive and so helpful through what would’ve been an absolute mess of an experience if I was left to navigate it alone. Sy and Trevor have taken care of me every step of the way and I will 100% recommend them to anyone who will listen!!”

MH

Morgan Holmes

Google review

Verified

“All of the folks at PureAir were great at communicating and setting expectations as well as keeping appointment times and completing the job on time.”

SF

Steve Fox

Google review

Verified

“Very professional from the initial assessment through execution”

RC

Renato Cabral

Google review

Verified

When To Act

When you need water mitigation.

Charlotte homes get hit from a lot of angles.

Tropical systems coming up from the coast. The late-summer storms that stall over the Piedmont.
The hard freezes we've started getting in January that pop copper lines in unconditioned crawlspaces. They all end the same way, with water somewhere it shouldn't be.
Don't wait it out.
Drywall starts wicking moisture within the first hour, hardwoods can cup overnight, and mold (which we deal with constantly in this humidity) starts colonizing wet materials in a day or two.
If you're seeing pooled water, soaked baseboards, a sagging ceiling tile, peeling paint near a tub, or that musty smell coming up through the floor vents, that's the moment to pick up the phone.
Sewage backups from overwhelmed storm drains around Plaza Midwood or Fourth Ward need same-hour response, because the water is contaminated.

The Process

Our water mitigation process.

01
When you call, we ask a few quick questions so the truck shows up with the right gear. Sometimes that's extractors and air movers. For a flooded crawlspace it's a submersible pump first.
02
On arrival we find the source (no point drying a room while a fitting is still leaking), shut it down, and start pulling water. After extraction, we set commercial dehumidifiers sized to your square footage and the humidity load, then place air movers to keep airflow over wet surfaces.
03
Saturated materials that aren't going to recover come out. Moisture meters and thermal imaging tell us what's actually drying and what isn't, because guessing in this climate is how mold problems start.
04
Most jobs hit dry standard in three to five days. We document moisture readings daily so your insurance carrier has what it needs.

Pricing

Water Mitigation cost in Charlotte, NC.

Pricing depends on a handful of real factors.

How much square footage got wet. How deep the water sat and how long before extraction started.
The category of water (a clean supply line is very different from a sewage backup). The materials involved.
A small kitchen leak caught quickly looks nothing like a flooded basement in a SouthPark walkout. You'll get an upfront quote before we start work, not an estimate that drifts upward as the job goes on.
No surprise line items, no hidden equipment fees.
We work directly with most insurance carriers in North Carolina and can bill them when your claim is approved, so out-of-pocket stays predictable.

Book Free Consultation Call 877-371-7873

Why Pure Air Charlotte

Proven, verified, guaranteed.

We're based here. Our crews know the difference between a Myers Park crawlspace and a newer slab build out by Steele Creek, and we know which neighborhoods sit nervously when the Catawba gets pushed up by a tropical system. That kind of local knowledge means we diagnose faster and waste less of your time mid-job.

Same-day response across Charlotte, Huntersville, Ballantyne, Concord, Matthews, and most of the surrounding Charlotte metro. Our technicians are IICRC trained, we bill insurance directly, and every job is backed by a satisfaction guarantee. If something isn't right, we come back and make it right.

If you've got water in the house right now, please don't sit on it. Call 877-371-7873 and we'll dispatch a technician to your address. The faster extraction starts, the less of your home we have to rebuild later.

Where We Work

We serve the homes of the Charlotte metro.

A small, senior team — so we treat each home like the only one we're working on this week. Currently accepting new clients across the Charlotte metro. See every city we cover.

Charlotte Metro

Charlotte · Huntersville · Cornelius · Davidson · Matthews · Mint Hill · Pineville · Harrisburg

This week

South Charlotte & the SC Border

Fort Mill · Rock Hill · Lake Wylie · Indian Trail · Monroe

This week

Outer Charlotte Metro

Concord · Gastonia · Mooresville · Belmont · Cherryville · Lincolnton · Salisbury

This week

Service coverage

Charlotte metro, NC & SC border

Water Mitigation Charlotte, NC

Trusted by homeowners across Charlotte.

When you need water mitigation.

Our water mitigation process.

Water Mitigation cost in Charlotte, NC.

Proven, verified, guaranteed.

Get a real answer — backed by lab science, not guesswork.

We serve the homes of the Charlotte metro.