If a tropical system has parked itself over Mecklenburg County, or a January cold snap has split a copper line inside a wall in your older Plaza Midwood bungalow, you do not have hours to figure out who to call. You are standing in water, the breaker is probably tripped, and every hour the water sits is more money and more material you will not get back. We have spent years pulling Charlotte homes out of exactly this situation. We can be at your door the same day you call.

Verified Reviews

Trusted by homeowners across Charlotte.

4.9/5 stars on Google from 168 reviews.

“My family and I had a great experience working with Pure Air! The entire team was awesome but we worked mainly with Patrick and instantly felt like he was part of our team going through this unfortunate situation with water damage and mold! He was very responsive, super helpful, so kind and such a blessing to our family through this whole process! Also thank you Erminio for all your hard work and amazing attitude! So thankful we found you guys and know who we would call again if we ever needed to! Thank you”

RG

Rhema Gouveia

Google review

Verified

“Had Pure Air come in to help us with water damage and mold.they were a pleasure to deal with.Chris was exceptional.estimate was exact and they showed up when they said they would.they left the house like it was before.”

BK

Barry Kaye

Google review

Verified

“Pure Air was very thorough when they came to our house to check to mold. They even found mold in places where we didn’t think there was an issue. I highly recommend!”

SJ

Stephanie Jones

Google review

Verified

When To Act

When you need flood restoration.

Most of the calls we take in Charlotte fall into a handful of patterns.

A heavy summer downpour hits already saturated red clay, the yard cannot take another drop, and water tracks straight into a crawl space or a finished basement up in North Charlotte. Pine pollen and oak debris choke a gutter in spring, the overflow runs behind the siding for weeks, and a homeowner only spots a stained ceiling once it bows.
A pipe lets go behind a kitchen wall while a family is on vacation in the Outer Banks. Hurricane and tropical storm remnants, which we deal with from June through November, push creeks like Sugar Creek, Briar, and McAlpine Creek out of their banks and into garages and ground floor rooms.
Waiting is the expensive choice. In Charlotte humidity, mold can take hold inside 24 to 48 hours.
Hardwoods cup.
Drywall wicks moisture two feet up the studs.
Crawl space insulation turns into a sponge that will not dry on its own.

The Process

Our flood restoration process.

01
When you call, we get an assessment crew rolling and walk you through what to do (and what to leave alone) until we arrive. On site, we check for live electrical contact with the water and any structural concern before anything else. Then we extract, using truck mounted units that pull water far faster than a shop vac will.
02
Once the standing water is gone we map the moisture with thermal imaging and pin meters, so we are drying what is actually wet rather than what looks wet. Air movers, commercial dehumidifiers, and containment go in next.
03
We come back daily to take readings until the structure hits dry standard. A typical single room loss in a Charlotte home dries in three to five days.
04
Hardwoods, larger losses, and saturated crawl spaces take longer. We will tell you which one you are looking at upfront, and we handle the insurance documentation as we go so nothing gets missed at claim time.

Pricing

Flood Restoration cost in Charlotte, NC.

Pricing depends on how much water came in, how far it spread, what materials it touched (carpet behaves nothing like engineered hardwood or LVP), how long it sat before extraction started, and whether contamination is involved.

A clean supply line break in a Huntersville townhome is a very different job from a sewage backup in a Matthews basement.
You get a written estimate before we begin work, not after.
We bill to industry standard Xactimate pricing, which is what your carrier uses, so there are no surprise line items at the end of the job.
If something changes once walls come open, you will hear about it before the next step happens.

Book Free Consultation Call 877-371-7873

Why Pure Air Charlotte

Proven, verified, guaranteed.

We are a Charlotte based team with IICRC certified technicians, and we work directly with every major insurance carrier writing policies in North Carolina. Same day response across Charlotte, Huntersville, Ballantyne, Concord, Matthews, Mint Hill, and the surrounding Mecklenburg and Gaston county neighborhoods is what we do every day. We know that a 1940s Mordecai foundation handles water differently than a 2018 Steele Creek slab, and we plan the dry out accordingly. Our work is backed by a satisfaction guarantee. We do not consider a job finished until the moisture readings, your insurance adjuster, and you all agree that it is.

Call Pure Air Charlotte at 877-371-7873

. A real person answers, a crew gets sent out, and the meter on secondary damage stops the moment we arrive.

Where We Work

We serve the homes of the Charlotte metro.

A small, senior team — so we treat each home like the only one we're working on this week. Currently accepting new clients across the Charlotte metro. See every city we cover.

Charlotte Metro

Charlotte · Huntersville · Cornelius · Davidson · Matthews · Mint Hill · Pineville · Harrisburg

This week

South Charlotte & the SC Border

Fort Mill · Rock Hill · Lake Wylie · Indian Trail · Monroe

This week

Outer Charlotte Metro

Concord · Gastonia · Mooresville · Belmont · Cherryville · Lincolnton · Salisbury

This week

Service coverage

Charlotte metro, NC & SC border

Flood Restoration Charlotte, NC

Trusted by homeowners across Charlotte.

When you need flood restoration.

Our flood restoration process.

Flood Restoration cost in Charlotte, NC.

Proven, verified, guaranteed.

Get a real answer — backed by lab science, not guesswork.

We serve the homes of the Charlotte metro.